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A Window clerk, sells stamps, money orders, passports, postal stationary, and mailing envelopes and boxes. They also weigh packages and help customers determine postage and make sure packages are in satisfactory condition for mailing.
All clerks register, certify, and insure mail and answer questions about postage rates, PO boxes, mailing restrictions, and other postal matters. Window clerks also help customers file claims for damaged packages insured by the US post office.