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The United States Postal Service is one of the oldest federal institutions in the country today. Ever since Benjamin Franklin was appointed the first Postmaster General in 1775, the USPS has never wavered in its mandate to deliver mail. And as new technologies continue to make mail delivery more efficient, the USPS has embraced these and further improved their services.
Of these new technologies, it would seem that the advent of wireless communication and social media represents a threat to the continued existence of the USPS. Email has certainly made the use of stationery to write almost obsolete. Facebook and Twitter have made the delivery of messages almost instantaneous. People use VoIP services like Skype to call friends and family abroad without incurring further costs than what they are already paying for their internet subscriptions. All in all, it would seem that postal workers doing postal jobs are going the way of the do-do.
But is this really the case? We think not. The U.S. Postal Service may be in need of postal reform because of its monetary deficiencies but it will continue to remain a necessary and significant service for all Americans. Here are the reasons why:
- Paper documents and packages will continue to be exchanged among individuals, homes, businesses, and government agencies across the country. Only the USPS gives affordable mail delivery service to every American. Without the USPS, everyone will be forced to get the more expensive services of private courier companies.
- The USPS has the widest reach of all mail organizations in the United States. It is the backbone of the mailing industry and has the capability to deliver to more than “151 million, homes, businesses and Post Office boxes in every state, city, town and borough in this country.” If a private courier company does not have the vehicle or other resources to complete a delivery, they usually pass it on to the USPS.
- The USPS has preserved and maintained the trust of its customers. The US Postal Inspection Service, as the law enforcement agency of the USPS, has ensured that mail reaches its recipients; that postal workers are protected when performing their job; and that the postal channels are not used for illegal transactions like the transport of materials involving child pornography.
There are more reasons why the USPS will continue to remain an integral part of the lives of every American and the companies that do business in this great country but the three we have mentioned above are the most important ones. The USPS is an institution that has become part of our life as a nation and it will continue to do so no matter what new technologies will arrive. We will always welcome the coming of “Mr. Postman.”